If Bright Horizons is unable to find care for you, you can secure care from your own personal network (e.g., a neighbor, friend, or babysitter) and receive a reimbursement of $100 per day. Self-care: In-home care is also available if you need any of the assistance listed in the “backup adult or elder care” description above. Learn more about elder care and in-home adult daycare. Backup adult/elder care: When Mom gets injured, Dad’s recovering from surgery, or the regular caregiver calls in sick, Bright Horizons will arrange high-quality backup care for them.When your child is mildly ill, in-home care is also available. Backup child care: Center-based and in-home care for your child(ren) is available through a high-quality network of Bright Horizons centers and network providers.The program offers up to 20 days of care (with a copayment) for a variety of family needs, like: When your child care or adult care arrangements fall through, Adobe offers a backup care program through Bright Horizons to provide temporary care for your loved ones so you can be at work. Access before- and after-school programs from Right at School.Get a discount on College Nannies, a high-touch nanny placement service.Receive waived membership fees ($150 value) for Sittercity’s database of sitters.Access discounts on summer day camp at Steve & Kate’s Camp.Jump ahead on Bright Horizons center wait lists.To learn more, watch the video, read the flyer, visit Bright Horizons, or call 88. Personalized resources: curated content, care plans, and webinars that provide the information you need, every step of the way.Proactive guidance: personalized outreach, coaching, and reminders to help lighten the load of care and enrichment planning.Expert support: 1:1 assistance via chat, phone, email, text, or video to find the right care for your family.The family concierge provides time-saving personalized guidance and creates a customized plan for family care based on your Bright Horizons benefits. As your needs change, your care plan can be updated. Dependent Care Flexible Spending Account (FSA).Identity protection and credit monitoring.Health Care Flexible Spending Account (FSA).Transgender and gender-affirming benefits.Spouse/partner losing employer benefits.Service based care may be better, but be very cautious with in home care. I called the company and it was clear they did not run the check during a 5 min conversation. I called BH and basically they said it’s on the company to run the check (understandable) and they did not verify or ask for proof that the company did what they are required to do. Anyways, since I had the care givers name, I ran it through court records for MD and found she was arrested 3 times (once for theft), so she should not have been able to pass a background check as BH claimed. We were uncomfortable with her so I stayed near by and came home as soon as I could and told her to go home, called her agency and canceled having them come out the following day.Ī few months after the incident we were notified by BH that the caregiver had posted a photo of my daughter on her Facebook account claiming she was spoiled. The nanny showed up an hour late and smelled like smoke. We used it pre-covid for a holiday when both my husband and I had to work. Never will use them again or recommend to other families. We had the WORST experience with BH back-up care.
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